Returns & Exchanges

At شركة القيم العالمية للحاسبات, we strive to ensure your complete satisfaction with our electronic products. If your purchase does not meet your expectations, you can return or exchange it within 7 days of delivery according to our policy guidelines.

Return Process

• 1.
  Initiate Request

  Contact our customer support team or log into your account portal to submit a return request with your order number and reason for return.

• 2.
  Technical Assessment

  Our technical team will review the request to ensure the device is in its original condition, including all packaging, manuals, and accessories.

• 3.
  Product Pickup

  Once approved, we will schedule a courier to pick up the item from your location or provide instructions for shipping it back to our service center.

• 4.
  Refund Processing

  After receiving and inspecting the hardware, we will process your refund to the original payment method or store credit within 5-10 business days.